Last update: February 29, 2024

Our mission is to help people spend time on more meaningful interactions. Admins play a critical role at the centre of such interactions within our many different Territory communities. Members look to you for your sound judgment, passion, and creativity to maintain Territories as safe and vibrant spaces where writers and readers bond over common interests. The Territory Admin Code of Conduct serves to clarify our expectations, help you develop Territory rules and norms to create and nurture your communities, and empower you to make decisions more easily.

Your role as a Territory Admin is an important one in shaping a positive community experience. Whether you’re new to moderating, or have been moderating for years, our goal is to make sure you feel safe and supported.

We also expect that Territory Admins uphold our Community Rules & Guidelines and abide by our Terms of Service (especially Section 5), as well as make a concerted effort to monitor and report violating content in their Territories. You will have access to the Territory Admin role and a private channel on our Discord server to request admin actions, share resources with other admins, and directly communicate with t2 team members.

Your Territory’s admin team can be held accountable for individual admin actions. Given this, it’s important to continuously align, educate, and work with your fellow admins to understand and adhere to the Territory Admin Code of Conduct. If you have any questions, please don’t hesitate to let us know.

TL;DR: If you follow the rules below, run wild with how you manage your community. If you don't, we'll proactively remedy any issues in the best interest of Territory members.

Rule 1: Create, Facilitate and Maintain a Stable Community

Territory Admins are expected to uphold t2’s Community Rules & Guidelines by setting community rules, norms, and expectations that encourage positive engagement. Your role as a moderator means that you not only abide by our terms and the Community Rules & Guidelines, but that you actively strive to promote a community that abides by them, as well. This means that you should never create, approve, enable, or encourage rule-breaking content or behavior. The content in your Territory that is subject to the Community Rules & Guidelines includes, but is not limited to:

  • Posts
  • Prompts
  • Comments
  • Rules
  • Badge
  • Description

Rule 2: Set and Manage Expectations

Users who enter your community should know exactly what they’re getting into, and should not be surprised by what they encounter. It is critical to be transparent about what your community is and what your rules are to create stable and dynamic engagement among members. Admins can ensure people have predictable experiences on t2 by doing the following:

  • Appropriately naming the Territory.
  • Providing a clear and concise description of the topic(s) discussed by your Territory.
  • Creating, displaying, and directly new members to a set of rules that explicitly outline your expectations for members. These rules will help your community understand what is or isn’t permissible within your Territory.
  • Explicitly marking your community as “unofficial” in the community description if the topic concerns a brand or company, but the community isn’t officially affiliated. e.g. t/LensUnofficial is an appropriate Territory name, but t/Lens is inappropriate if you are not officially affiliated

Rule 3: Respect Your Neighbours

While we allow meta discussions about t2, including other Territories, your community should not be used to direct, coordinate, or encourage interference in other Territories and/or to target other users for harassment. As a Territory Admin, you cannot interfere with or disrupt t2 communities, nor can you facilitate, encourage, coordinate, or enable members of your community to do this.

Interference includes:

  • Mentioning other Territories, and/or content or users in those communities, with the effect of inciting targeted harassment or abuse.
  • Enabling or encouraging users to violate our Community Rules & Guidelines anywhere on the t2 platform.
  • Enabling or encouraging users in your community to post or repost content in other communities that is expressly against their rules.
  • Showboating about being banned or actioned in other communities, with the intent to incite a negative reaction.

Rule 4: Be Active and Engaged

Whether your Territory is big or small, it is important for communities to be actively and consistently managed. This will ensure that issues are being addressed, and that Territory members feel safe as a result. Being active and engaged means that:

  • You have enough capacity within the Territory’s admin team to effectively and consistently manage your community. This involves regularly monitoring and addressing content and, if possible, actively engaging with your community via posts, comments, and reacting.
  • Camping or sitting on a community is not encouraged. If a community has been empty or abandoned without active management for a significant amount of time, we will consider restricting the community. If a user requests a takeover of a Territory that falls under either category, we will consider granting that request but will, in nearly all cases, attempt to reach out to the existing Territory Admin team first to discuss their intentions for the community.

Rule 5: Act with Integrity

Users expect that content in communities is authentic, and trust that admins make choices about content based on community and sitewide rules.

In order to maintain that trust, admins are prohibited from taking actions in exchange for any form of compensation, consideration, gift, or favour from or on behalf of third parties. In the current version of t2, most admin actions can only be processed via t2 team members. All requests for actions can be sent through the dedicated admins channel in our Discord server.

Some examples of admin actions include, but are not limited to:

  • Banning or unbanning users
  • Removing content
  • Adding or removing admins
  • Transferring ownership of a Territory
  • Edits to name, description, badge, and membership cost (direct action possible)
  • Deleting a Territory (direct action possible)

Some examples of compensation include, but are not limited to:

  • Financial goods and/or services (e.g., crypto or fiat payments, NFTs, stocks, gift cards)
  • Physical goods and/or services (e.g., merchandise, sponsored trips, requested items)
  • Considerations and/or favours (e.g., special mentions from a company, promises of incentivized treatment)
  • Personal services or access to content (e.g., subscriptions, exclusive content)

Events and engagements with third parties, activity in your Territory from a brand or company, or employees of a company starting and/or maintaining a Territory are allowed, so long as no compensation is received.

Territory Admin Code of Conduct: Enforcement

We will strive to work with you to resolve issues without having to resort to restrictive measures. We believe that, in most cases, we can achieve resolution and understanding through discussion, not remediation.

If a t2 team member reaches out to let you know that you’ve violated the Territory Admin Code of Conduct, your cooperation and swift responsiveness can help to resolve the issue. We want you to be the best admin possible and encourage you to ask questions and seek clarity. With that said, we will not tolerate hostility, refusal to cooperate, and/or continued encouragement of rule-breaking behavior across t2.

If any Territory Admin responds with hostility or is uncooperative, or we find the issues to be unresolvable via educational outreach, we may consider the following enforcement actions:

  • Issuing warnings
  • Temporary or permanent suspension of accounts
  • Removing admins from a Territory
  • Prohibiting an admin from joining additional admin teams or creating new Territories
  • Removal of privileges from, or adding restrictions to, the admin’s Discord role
  • Removal of content
  • Banning of Territories

Moderator Resources

We understand that managing a community can be a challenge. The resources below can greatly assist you in curating a strong, stable community:

To our users, you may raise an issue regarding an admin’s violation of this Code of Conduct by filing a support ticket in our Discord server or by e-mailing [email protected]